Keep It Together – How A Business Buyer Can Help

 

Business transactions are complicated beasts, and as such they fall apart more readily than they stay together.

 

If you are looking at buying a business, you will need to do your part to keep your deal together if you ever hope to make the jump to business ownership.

 

How? By making sure you know what you want and what’s ahead of you.

  

Are you really, really sure that you want to buy a business? Small businesses are very rewarding ventures, but they are intense in terms of the time and effort that you will need to invest. Are you sure you want to make the move from a 9 to 5 job with two weeks of paid vacation to a life where the buck stops with you? Yes, small business owners decide what hours they work – but the hours necessary can be very long. 

 

Do you have realistic expectations? Buying a business is absolutely nothing like buying a house, and it takes a lot of time and patience. It also requires many, many moving parts and a good deal of negotiation. Talk to your business broker about what the process will be like so you know what to expect.

 

Have you done your homework? Do you have the background and experience to own the type of business you are considering? It is far easier to buy a business in an industry where you have some practical experience because you will already know something about how the business is run. If you are trying to enter a completely new industry, you might give yourself an incredibly steep learning curve the moment you take over as owner.

 

Are you being honest about the funds you have available? Some new buyers assume that they will be able to finance most of the price of a business, or they think they will be able to negotiate for a rock bottom price. Neither of these notions are true. You have to be realistic about what the money you have available will get you, and you need to be upfront when asked to prove your financial capacity. Trying to pretend you have more that you do will absolutely blow up in your face and cause your deal to fall apart.

 

Are you prepared to be very, very patient? Like we’ve said before, the process to buy a business requires a lot of patience. There are contracts to put together and negotiate, licenses and permits that need to be obtained, meetings, conference calls – the list can be seemingly endless. There are also a lot of people involved – busy people like the brokers, the seller, attorneys, CPAs. Requests for documentation or finalizing of agreements can take a lot of time, so you need to remain patient with everyone involved if you want the deal done.

 

Do you have questions about the business buying process? Would you like to know what industries would be right for you? Ask us! Leave comments or questions here and we would be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

 

 

 

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Buying A Business? Why A Terrible Business Seller Isn’t A Bad Thing

If you’re new to the process of buying a business, you might wonder why business brokers exist. Can’t reasonable buyers and sellers get together and get a transaction all the way to the closing table?

 

The reality of the business game is there is very little chance of success when buyers and sellers go it alone. Why? Buyers and sellers don’t buy and sell businesses for a living.

 

If you are in the market for a business, then the person you most want sitting across from you at the closing table isn’t a seller at all. You want a business owner instead.

 

A business owner is someone who cares about the business they are selling. Their top priority isn’t how fast they can get out the door – it’s their bottom line. A business owner is focused on growth and getting the most money possible for their successful small business.

 

 

A business seller, on the other hand, is a temporary title. It involves gathering and assembling documentation and information about the business, being available to answer questions or requests and negotiation skills.

 

Someone who is a successful small business owner will not necessarily make a great and/or cooperative seller because selling isn’t their focus and it’s something they’ve never done before.

 

This is where the role of a business broker is critical and patience on your part as a buyer is a must. The person on the other side of the table isn’t a professional business seller, they are a professional business owner.

 

If it takes some time to have questions answered or get requested documents you shouldn’t be frustrated, you should be glad that they are focused on the running of the business you are about to buy. A business owner who doesn’t care about the day-to-day operation of their business could potentially be leaving you with a disaster the day you get handed the keys.

 

Your business broker is there to ensure the process goes smoothly, to keep the lines of communication open and apply the right amount of motivation to a seller so that they can both successfully run and sell their business. Have patience with the process – and with the business owner across the table. 

 

Are you considering buying a business but have more questions about how the process works? Would you like to know how long it typically takes to get to a closing table? Ask us! Please leave questions or comments here and we will be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

 

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Tips for Business Buyers: The Negotiation

If you are thinking about buying a business, then you probably already know that one major step on your path will be the negotiation of a purchase price and the negotiation of the purchase contract.

 

 

If you’ve ever been involved with the purchase of a house or a car, then you already know a little bit about how the negotiation phase is going to go. A buyer offers a price, the seller counters – and after a bit of back and forth the deal is done.

 

The major difference with business sales? There will be many, many more moving parts.

 

The best way to deal with these moving parts is to prepare yourself for the negotiation process:

 

Find and use a business broker

 

Buying a business is no small task. There are large amounts of money changing hands, a purchase contract that needs to be drafted and negotiated, licensing and permitting requirements that must be met, a new commercial lease that must be negotiated – the list goes on. A business buyer will be far better off with an experienced adviser by their side – and your broker also acts as an all-important buffer between you and the seller. Asking the wrong kind of question, asking too many questions, coming in too low with an offer – all of these things can offend a seller. By using an intermediary like a broker you can keep the deal moving while simultaneously keeping the other side of the negotiating table happy.

 

Make your offer realistic

 

You absolutely don’t want to overpay for your new business, and you want to keep as much of your cash as possible to ensure you have enough working capital the day you take over as owner – but that doesn’t mean you should insult the seller by offering a rock-bottom price. Unless the business is listed as an asset sale, don’t treat it like one. An operating business is so much more than the depreciated value of the equipment and inventory. You need to remember that to the seller this business is a huge deal. Most sellers are very emotionally attached to their businesses because the business has been an enormous part of their life. Low-balling a seller will almost assuredly offend them – some to the point where they will refuse to work with you. Make your initial offer fair and be able to justify that number when asked.

 

As a side note, if you are a buyer who is making an all-cash offer, you may be in a better spot to negotiate for a lower price than someone who is looking for seller financing to be a part of the deal. If you do need seller financing, consider the situation from the seller’s point of view. You probably wouldn’t give someone a big discount on the purchase price of your business if you were going to be taking a big risk and financing part of the deal.

 

Be 100% prepared for compromise

 

One last and very important point to make regarding negotiations – the final purchase price and purchase contract will be a compromise for both sides. Go into this process understanding the reality that you are not going to get everything that you want, no matter what side of the table you are on. Many deals have died because one side (or both) refused to budge over something tiny, like the value of a piece of equipment or the closing date. Stay calm, patient and willing to compromise if you want to have a chance of reaching the closing table.

 

Are you considering buying a business but have more questions about the negotiating process? Would you like to know what types of businesses are currently out there in your price range? Ask us! Please feel free to leave comments or questions here and we would be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

 

 

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Business Buyer? Must-Haves – The Right Help

 

If you are considering taking the plunge into entrepreneurship by buying a business, you should know that the best way to be a successful business buyer is by using all of the resources available to you – namely the experts who can help you along your path.

 

Why do I need help? Aren’t experts expensive? Wouldn’t I be saving a ton of money by buying a business on my own?

 

You absolutely, positively need to have the right help when making a purchase as large and life-encompassing as buying a business. That help needs to be experienced in their field and have the knowledge to properly guide you through the business transaction process.

 

Going it alone may seem like a good idea because there aren’t any fees or commissions to pay, but you will more than likely end up in hot water if you don’t know what you are doing – and that can mean way more money spent cleaning up the mess on the back end than you ever would have spent hiring the right help.

 

What kind of hot water could you end up in? You could be shut down if you don’t handle licensing and permitting issues correctly, you could end up signing a purchase contract that doesn’t cover what you thought it did, you could end up discovering surprise debts the business owes after you’ve signed on the dotted line and that business is now your problem alone – just to name a few. In addition, most businesses you buy do not come with the corresponding real estate, so a commercial lease will need to be negotiated – and commercial property managers are notorious for being difficult, more so if they feel like you don’t know what you are doing.

 

What should you do instead? Employ the right help, they will be worth their weight in gold.

 

What help might I need

 

A Business Broker

 

This person will be the main adviser you use for the purchase of a business. They will assist you with your search, help you obtain the information needed for due diligence, help you make sense of the numbers, negotiate with the sellers for the best price, negotiate and play middle-man with the landlords and property managers, help you get the appropriate licenses and permits, help you transfer utilities and vendor contracts – the list goes on. A good, experienced business broker has already seen everything that could possibly go wrong in a business transaction, so they can help you avoid the pitfalls and come out with the right business for you.

 

A Business Transaction Attorney

 

Notice we didn’t just say “attorney”. A family law attorney will do you no good in a business transaction in the same way a plastic surgeon isn’t going to be of much help if you have back pain. An attorney who specializes in business transactions will be best equipped to help you navigate your purchase contract and help you on closing day.

 

A Business Transaction CPA

 

Again, we didn’t say just “CPA”. Not all accountants are familiar with the very tangled web of numbers one finds in a small business. The one or two numbers on the bottom of a tax return are not going to tell you everything you need to know about how much money the business makes. For example – has depreciation been taken into account, have the personal benefits of vehicles and cell phones been added back, has the value of the inventory been accounted for? Having a CPA who has business transaction experience will be your best bet for understanding the numbers.

 

The moral of the story? Your best bet for the successful purchase of the best business for you is to have the right help along the way.

 

Have more questions? Don’t believe us? Leave questions, comments or concerns here and we will be happy to talk to you more.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

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Buying A Seasonal Business? Understanding And Surviving The Off-Season

Here in Southwest Florida, we have a very unique business climate, but our lessons about seasonality in the business market translate to just about anywhere that sees a seasonal fluctuation.

 

Our area is known as a fantastic place to retire and also as a family-friendly vacation spot, so throughout the year our local businesses see a fairly regular fluctuation in the amount of business they do month to month. Our beautiful wintertime weather means that from October to April our population swells as retirees from the northern states come down to ride out the bad weather in our sunshine.

 

You can blatantly see this fluctuation if you visit at different times of the year. For instance, going to dinner on a Saturday night during “season” (October to April) means a 2-3 hour wait, go to the same restaurant in July and you will likely be one of only two tables in the whole place.

 

 

What does this mean if you are thinking of buying a business in this area (or in any area with seasonal fluctuation)?

 

It means you will need to be a bit open-minded when looking at the numbers, and compare multiple years of numbers instead of looking at only the last several months. In a place without much seasonal fluctuation the most recent numbers may be sufficient, but in our area or any like it – recent numbers won’t tell you the whole story. For instance, if you are looking at buying a business April, then the numbers from January to April will not be a reflection of the next handful of months in the summer. Likewise, if you are considering a business in September, abysmal numbers here might mean the business is doing just fine – you are only looking at the very slow summer months.

 

How do you figure out how to navigate these types of fluctuations? Find a knowledgeable and experienced local business broker who can help you to understand the seasonal fluctuations and can assist you with determining if a business is dealing with a seasonal slump or is in real trouble overall.

 

Another major seasonal business consideration? Keeping some cash on hand. If you are buying a business in Southwest Florida in the spring, then you had better find out how much capital the sellers have needed in previous years to weather the sparse summer and save some money for getting yourself through the lean times. Once business picks up and then explodes in the fall, you will also need to know what staffing considerations you will have to address (like bringing on new staff or bringing back the former owner’s seasonal workers).

 

Your business broker will be invaluable in helping you ask these pivotal questions of the sellers while you are in the negotiating process, and will also ensure you have a proper training period with the former owners post-sale to cover all of the bases.

 

Do you have more questions about how to look at the numbers of seasonal businesses? Would you like to know what types of seasonal businesses are for sale in this area? Ask us! Please feel free to leave any comments or questions here and we will be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

 

 

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Business Broker 101: Making The Right Choice

Our industry sometimes gets a bad rap, but as professionals who deal with other business brokers on a daily basis – we get it.

 

Like any industry, there are great brokers who excel at their job, and then there are those who are not so great. This article is meant as a peek into the business broker world and a quick education of what business brokers (should) do with the hope of helping business buyers and sellers choose a professional who will be a help – not a hindrance.

 

 

For starters, what is a business broker? A business broker is someone who assists business buyers and business sellers with the business transaction process. They (depending on the state) are licensed and insured to do this type of work, and although the business world is very different than the real estate world – they are often licensed as real estate brokers.

 

You can liken what a broker does to the buying and selling of homes, but with some MAJOR differences. First, business brokers aren’t typically selling property. They are selling existing businesses, and most businesses don’t own the property where they are located – they lease it from someone else. Second, the marketing and sales process for a business is very different from the same process for a house. For example, business sales are inherently much more complex and the for-sale status of a business must be kept in the strictest confidentiality (businesses for sale are perceived to be businesses on the verge of failure, which is rarely the case – and without confidentiality the whole staff might quit, clients might cancel contracts, etc.).

 

A business broker is hired by a business seller to list their business on the business market, and also hired by business buyers to help them find and then purchase a business. The commission paid to a broker (or brokers) involved is typically paid as a percentage of the final sale price by the seller.

 

Not all business buyers who come into the market end up buying a business, in fact the rate is probably something like 10% of those who inquire about businesses actually end up buying. For this reason, many buyers find it difficult to get the attention of brokers and sellers until they are forthcoming about their financial information and are ready to make serious offers.

 

Not all businesses that get listed on the market sell, this is also just a fact of the industry. The average rate most brokers hold is somewhere between 20-25% of businesses they list actually sell. If that rate sounds abysmal to you, we agree. Ours is typically closer to 60%, and most good brokers will be in that range. Why don’t businesses sell? Why isn’t the rate higher?

 

There are a litany of reasons why businesses don’t sell. Some businesses are priced way too high right out of the gate, and as such won’t sell because they are far outside the range of what the market will allow. In some cases the sellers refuse to take anything but a full-price, all-cash offer, which almost never happens. Some brokers take listings just to load up on potential calls, but do little to nothing to actually sell all of the businesses they list. We see “marketing packages” that consist of three poorly photocopied pages of old tax returns and nothing else. We deal with brokers (and sometimes sellers too) who rarely, if ever, respond to requests for information. In other cases, a business may not sell because of the time constraints of the sale on the seller’s side. If you have a very niche business, you will need to wait for a very niche buyer. Even if you don’t have a niche business, patience is necessary as most businesses take somewhere between 9 to 12 months to get from listing to closing.

 

Now that you have an idea of how the business of buying and selling businesses works, how do you pick a good broker instead of a bad one? Ask questions. Lots of them. A good broker will have no problem supplying you with answers.

 

If you are a seller, ask to see what a typical marketing package looks like. If you’re a buyer, see how quickly your requests for information and phone calls are returned. Ask any broker what percentage of their clients come from referrals (a high percentage here is a great sign). When you listen to answers to your questions, is the broker being honest with you, or are they just telling you what you want to hear? How important is confidentiality to this broker? How many closings do they typically have a year? Does this broker have their own shop, or are they a part of a much bigger company (and if part of a big company, are the numbers of businesses closed and number of listings just theirs, or are they including the corporate numbers)? Are they properly licensed and insured to do this type of work? Is this person only a business broker, or is this a side job that they don’t focus on?

 

The help of a good business broker can mean the difference between success and failure in the business market, so ask questions. Once you’ve found a good broker you can work with – listen to their advice. A good (or great) broker is there to help you, and by helping you and others like you, help the small business community they depend on.

 

Are you a seller who wants to help your business sell with the right help? Are you a buyer who’s had trouble getting attention from anyone in the business? Do you have more questions about the business buying and selling process? Contact us today or leave us a question or comment. We would be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

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Why Your Real Estate Agent Can’t Help You Buy A Business

If you are thinking about buying a business, your first step should involve looking for someone to help you find the right business for you. The right professional for the job is called a business broker – someone who specializes in helping people buy and sell existing businesses.

 

 

In our industry there are a lot of fly-by-night impostors who think that dabbling in the business broker profession is something that can be done on the side to make some extra money. Nothing could be farther from the truth. 

 

The business market and businesses themselves are very complex, and each business and each business transaction is unique. Helping people buy and sell businesses isn’t something you can do without the knowledge, experience and focus necessary to successfully reach a closing table. We’ll put it this way, you wouldn’t trust a general practitioner to do reconstructive plastic surgery on your face, you would use a plastic surgeon instead. Why? They are a specialist. Business brokers are specialists too.

 

The fly-by-night impostors come in all forms. We’ve come across lawyers, doctors and accountants who have tried to pass themselves off as someone who could help someone buy a business – but by far the worst offenders are real estate agents.

 

A real estate agent is a specialist in the buying and selling of homes and property, so many in that profession think they can seamlessly transition into helping people buy and sell businesses. Again, nothing could be farther from the truth. A home and a business are completely different animals, the business market operates by different rules and the set of skills needed for a successful closing on a house are completely different than those needed to reach the closing table for a business.

 

Many real estate agents attempt to dabble in the realm of business brokers by offering to help a client who already bought a house find a business. These agents call us and try to work out some kind of deal where they will represent their buyer clients in the business transaction. Whenever this happens, any business broker worth their salt will refuse to work with a real estate agent in this way.

 

Why? Why can’t I use the real estate agent I already know and trust?

 

You can’t because that real estate agent can’t help you buy a business. They have absolutely no idea what they are doing. As business brokers we would never try to sell you a car or manufacturing equipment for the same reason – we would have no idea what we were doing in that industry.

 

What should happen instead? Your real estate agent refers you to a qualified and experienced business broker, and they get a referral fee for the introduction. They essentially get paid for doing nothing more than exchanging phone numbers, so for the agent it’s a great deal. You as a buyer then get the proper help you need to successfully buy a business. Everybody wins.

 

The point here is you need to be suspicious of anyone who is not a full-time business broker who wants to help you buy a business. Save yourself the headache and get the right help from the start.  

 

Are you thinking about buying a business and want to know more about the difference between a business broker and a real estate agent? Would you like to know more about the process of buying a business? Ask us! Please leave us any questions or comments here and we would be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

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3 Reasons Why A Business Buyer Needs Their Own Broker

 

In the world of business transactions, it is the seller’s side that pays the commission of the broker (or brokers) involved – so why would a buyer need their own relationship with a broker since they don’t have a business to list?

 

There are many reasons why it’s a good idea to have a relationship with your own broker, here’s a few:

 

Someone Who Actually Knows You

 

Entering a transaction with only the seller’s broker (who you haven’t spent any time talking to other than signing an NDA on a specific listing) means that the broker probably knows little to nothing about your goals, your situation and what you are hoping to get out of business ownership. If a broker doesn’t know any of these things about you, how can they properly advise you on a business? The short answer is they can’t. You need to have a relationship with a broker before you are sitting at a negotiating table, hopefully long before. A good broker is going to ask you questions, lots of them. They should find out how much capital you have available, what your past work and educational experiences have been, your goals for business ownership, what you hope your work day will look like, what your dream business would be, how long you hope to own any business you purchase, what industries you are qualified to work in, what industries interest you – just to name a few. Buying a business is a huge decision, and having an expert involved who already knows all of these details about you as a buyer will be instrumental in successfully finding you the right business to buy.

 

A Buffer And A Negotiator

 

You are about to write a very big check to a complete stranger so you can buy their business – a business that has been their life and probably their baby for some time. Both sides will have serious emotional and financial attachments (you to your money and the seller to the business) so it can be tough to get through negotiations without one side or both ending up offended (and killing the deal). A business brokers acts as a buffer between the two sides, allowing forward progress while keeping the two sides away from each other. This role as a buffer during negotiations can be pivotal to the success or failure of a transaction.

 

Help For A New Owner

If you’ve never owned a business before (and even if you have) the lease, property managers, laws, red tape, licensing, permitting, etc. can be daunting and overwhelming if you don’t have help. Having your own broker ensures that you both know what needs to be done and have assistance with making it happen.

 

What if you already know the broker involved? Can you make a transaction happen with only one broker?

 

Yes. If your broker has a listing that fits your goals, then it can definitely be appropriate to only have one intermediary. The key to success in this situation is the broker needs to know both you and the seller.

 

If you are on the road to business ownership, don’t try to go it alone. Having an experienced and knowledgeable broker who knows you can make the transaction process go more smoothly and will greatly improve your chances of finding the right business for you.

 

Are you new in the market and are wondering what you should look for in a buyer’s broker? Have you already tried to shop the market on your own and have a story to share with other prospective buyers? Please feel free to leave comments or questions below, we would be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

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A Deal Between Friends Or The End Of A Friendship – Why You Need A Business Broker

 

You’ve been going to your friend’s bar for years. You even helped him paint the bar top when he first opened. Now he’s ready to sell and you think you’d like to buy.

 

Buying a business usually requires the assistance of an experienced and qualified business broker because business transactions are inherently tough.  The process of  buying and selling a business is complicated.  Lengthy and detailed purchase contracts need to be negotiated, commercial landlords and property managers need to be negotiated with, licenses and permits need to be obtained – the list goes on and on.

 

Owning your buddy’s bar might fit with your goals for business ownership and you might be able to afford his reasonable asking price – so you might think that there’s no need to enlist professional help to get the deal done. Just a handshake between friends should suffice, right? 

 

While going it alone might seem like a good idea because it’s just a transaction between friends – you dont want to end up in a situation where your friendship is lost over the complications that always arise in a business sale. Complications will absolutely, positively happen. You can not avoid them.  Using a business broker for your transaction will give the two of you as friends a buffer when those complications come up and will allow both sides to get what they need when they need it.

 

Many first-time business buyers and sellers don’t understand all of the nuances and important details that need to be addressed in the purchase of a business. For example, you don’t want to write your friend a huge check only to find out too late that the landlord of the commercial space refuses to transfer the bar’s lease to you as a new tenant. There are a million things that can (and maybe will) go wrong. Having someone involved who has been through the process many times will be essential for success

 

You also should include a business broker if any seller financing is going to be involved. Seller financing is essentially a loan, and in this case a substantial loan from a friend. Friendships have been lost over far less – so using a business broker to help with the seller financing portion of your purchase contract will ensure everyone knows upfront what is expected and what the ramifications are for reneging on the deal.

 

Money and business shouldn’t come between friends, so enlisting the help of an experienced and qualified business broker will ensure that the friendship can outlast the business transaction. Mixing your personal and business life requires everyone to be upfront, honest and on the same page. It also helps to have a buffer should anything go sideways. A business broker can fulfill both of these needs. Protect yourself, your friendship and your future as a business owner by hiring a broker to help you with your transaction.

 

Are you considering buying a business from a friend but aren’t convinced you need the help of a broker? Do you have questions about what a purchase contract entails? Ask us! Leave any questions or comments here and we would be happy to help.

 

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

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Keys To Business Transaction Success – Don’t Stalk Your Broker

 

We know that buying a business is a very stressful endeavor. Selling a business isn’t any easier.

 

Guess what? The person at the center of that stressful and difficult situation isn’t always in the land of sunshine and rainbows.  They’re there to keep the transaction on track. That person is a business broker. 

 

A business broker’s day is full of sending and receiving emails, conference calls, travel to and from meetings and the meetings themselves. When they aren’t in direct communication with one of their clients they are putting together listing packages, writing purchase contracts, dealing with bureaucratic licensing issues – they’re very busy people.

 

 

A business broker’s job is to act as a buffer during negotiations and get a transaction to closing. They are there to help sellers get their business ready for market and there to help buyers find a business that fits with their goals. A big part of a business broker’s job is talking to everyone involved – keeping the business transaction on track by making sure everyone is getting what they need when they need it.

 

Your transaction is, obviously, a big deal to you. It’s probably the one major thing you’ll have going on in your life. If you’ve got a good broker your deal will absolutely be a priority – but an important caveat to remember is it won’t be their only priority.

 

If you hired an experienced and qualified business broker, then you probably aren’t (and shouldn’t be) their only client. If you call, text or email your broker, you should expect a response in a timely fashion. Timely, however, does not mean instantaneous. If a broker doesn’t answer the phone during business hours, perhaps they’re in a meeting or on a phone call. An unanswered phone call doesn’t mean you should then call them an additional 30 times in a few hours. A constant barrage of requests for contact be they calls, texts or emails isn’t going to get a quicker response. All this lightly-stalker behavior will do is complicate the day of the broker who’s trying to help you. Call once, and if you don’t hear from your broker in a realistic amount of time send a quick text or email to follow up. That should be enough.

 

A note here. If they aren’t getting back to you at all, where you go days and days without a response – then perhaps you need a different broker.

 

You should also remember that business brokers have lives outside of work just like you do. If you call at 10 at night on a Friday or at 7 in the morning on a Sunday, you probably shouldn’t expect a broker (or anyone for that matter) to immediately return your call.

 

Calling or texting constantly doesn’t help your broker help you through your transaction, all it does is fill up their inbox and make it impossible to get back to everyone in a reasonable amount of time.

 

Calling over and over again isn’t going to get you an answer any quicker, especially if the information you need is coming from the other side of the table. Sometimes your brokers hands are tied if the other side of the transaction isnt being cooperative. Business transactions are big and messy, and can sometimes involve buyers, sellers, buyer’s brokers, seller’s brokers, buyer’s attorneys, seller’s attorneys, CPAs – the list goes on. Having to get a single information request through that string of very busy people can sometimes take a few days. If your broker says they’re on it and they’re waiting for a response, calling them 16 times a day isn’t going to get the information any faster.

 

Keeping realistic expectations in terms of response times from your broker, along with a good dose of patience for all of the parties involved, will help immensely in getting your transaction all the way to closing.

 

Are you looking at businesses to buy and want to know more about how a business broker can help you? Have you thought about selling your business but have questions about the selling process? Please feel free to leave any questions or comments and we would be happy to help.

 

 

 

Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com
12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907

www.InfinityBusinessBrokers.com

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Michael Monnot

941.518.7138
Mike@InfinityBusinessBrokers.com

12995 South Cleveland Avenue, Suite 249
Fort Myers, FL 33907




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